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Job Purpose

We are seeking an interim Digital Service Manager for the management and delivery of digital services across 2 Boroughs.

Working Pattern: 3 days per week, 08:30-17:00pm.

Your new role

• As Digital Service Manager, you will lead the digital service teams (Product Development & Application Support and Geospatial) ensuring reliable digital services.
• Own the live operation of digital services.
• Act as escalation points, oversee incident, problem and service requests.
• Work with Services to reduce failure demand.
• Use resident and Officer feedback to improve digital experiences.
• Ensure service meet information governance, data protection and Security requirements.
• Use project management skills to deliver improvement projects.
• Provide supplier and financial management.
• You will have skills around the Microsoft stack, and development experience.

What you will need to succeed

• Skills in managing teams.
• Managing digital products and services.
• Building relationships across the businesses.
• Creating continuous improvement of live services.

If you're interested in this role, click 'apply now' or call us on 020 7096 2981 for further details.